Privacy Policy
Last updated on 28 October 2024
This privacy policy describes how we process your personal data when you visit lumishore.com or interact with us. We may update this privacy policy from time to time as needed to account for changes to our business or applicable laws. Changes will become effective upon posting the updated privacy policy.
"Personal data" is information relating to an identified or identifiable natural person. Additional information specific to your jurisdiction may be provided in a separate document. Please see our supplemental policy, "Your Data Protection Rights," for additional information that may apply to you. The legal grounds for processing personal data specified in this Privacy Policy are based on the EU General Data Protection Regulation ("GDPR") and laws in other jurisdictions that have similar grounds. If you are a California resident, please see our CCPA Privacy Notice.
Personal Data Processed
When you visit lumishore.com, we collect basic information about your device (e.g., browser type and version, device type, IP address, etc.) and your visit (e.g., time and date, page views and clicks, etc.). We process this information to analyse web traffic and for security purposes. The legal ground for processing this information is our legitimate interest in providing and improving the quality and security of our website. We also use cookies and similar technologies on our website, and more information about the cookies we use can be found in our Cookie Policy.
When you contact us, we collect your contact details (e.g., name, email address, phone number) and any other personal data you provide to us related to your inquiry (e.g., products owned, invoices). We process this information to provide you with the requested information or service. The legal ground for processing this information for these purposes is our legitimate interest in providing quality customer service.
When you request access to the Lumishore Portal, we collect your contact details (e.g., name, email address, company name), a username (if you choose to set one), and a password. We process this information to set up and secure your account. The legal ground for processing this information is our legitimate interest in protecting the security of your account.
Recipients of Personal Data
We use third parties, such as Dropbox, Camaleo, and YouTube, to host catalogues, videos, and other materials that you can view or download through our website. For information about third parties we use to facilitate website analytics and online advertising, please see our Cookie Policy.
We may process and disclose your personal data (1) with your consent; (2) to comply with legal and regulatory obligations (e.g., valid subpoena or court order, applicable reporting and auditing requirements, etc.); (3) to investigate potential fraud and enforce any of our terms and conditions or policies; or (4) as necessary for legal matters or claims.
We may also transfer your personal data to an affiliate, a subsidiary, or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock, including, without limitation, in connection with any bankruptcy or similar proceeding, provided that any such entity to which we transfer personal data will not be permitted to process your personal data other than as described in this privacy policy without providing you notice and, if required by applicable laws, obtaining your consent.
Data Transfers
We may transfer your data to affiliated entities or third-party service providers when necessary to facilitate our business. Where these affiliated entities or third-party service providers are not located in the U.K. or a jurisdiction deemed adequate under applicable data protection laws, we have utilised approved model contractual clauses to ensure adequate protection of the personal data.
Data Controller
The data controller is Lumishore Limited, Unit D12, Upper Fforest Way, Swansea Enterprise Park, Swansea SA6 8QR, United Kingdom. You can contact us by post at that address or by email at euprivacy@garmin.com.
Exercising Your Rights
Subject to limitations in applicable data protection law, you have the right to:
- Request access to your personal data
- Request correction of your personal data
- Request deletion of your personal data
- Request data portability
- Request restriction of processing of your personal data
- Object to the processing of your personal data
To exercise any of these rights, or if you have any questions or concerns about our processing of your personal data, please contact us by email at euprivacy@garmin.com.
You also have the right to lodge a complaint with the U.K. Information Commissioner’s Office if you do not feel that we’ve adequately addressed your concern.